Contact Support

Need help with a recovery, billing question, or refund request?

Average response time: within 24 hours

Email Support

This is our primary support channel for:
• Archive recovery assistance
• Billing & payment questions
• Refund requests

support@fixzipfile.com

Service Information

FixZipFile Digital Services
Automated archive recovery software
Operated globally as an online service

All payments are securely processed by our authorized payment provider, acting as the Merchant of Record. FixZipFile does not store or process payment details.